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Customer Support

Customer Support

Customer Support

MemeMates is committed to providing fast, reliable support for all users. Whether you're experiencing a technical issue, need help with features, or want to report a problem, our team is here to assist you.

MemeMates is committed to providing fast, reliable support for all users. Whether you're experiencing a technical issue, need help with features, or want to report a problem, our team is here to assist you.

Effective Date : 23 July 2025

Getting Started
Getting Started
Getting Started

If you're new to MemeMates, our onboarding is designed to help you quickly explore the app.
Users can create memes, build moodboards, customize profiles, set a music anthem, and start interacting with the community.
Our support team can assist with login issues, verification problems, profile setup, or accessing key features.

Account Support

We provide full assistance for account-related matters. This includes help with sign-in problems, profile setup, meme uploads, moodboard creation, streaks, and profile customization. Users who wish to update account details, request data deletion, or report account access issues can reach out to us directly.

Technical Issues
Technical Issues
Technical Issues

If any part of the app is not functioning as expected, our team will help diagnose and resolve the issue. Problems related to performance, uploading memes, story functionality, chat unlocking, notifications, or general app behavior can be reported to us so we can assist promptly.

Feature Assistance
Feature Assistance
Feature Assistance

MemeMates includes several creative features such as in-app meme creation, moodboards, music anthems, streaks, and VibeMatch-based chat unlocking. If you need clarification on how any feature works or how to use it effectively, our support team is available to guide you through each step.

Contact us
Contact us
Contact us

If you need any assistance, our team is ready to help. You can contact us for general questions, technical issues, or feature-related concerns at raghvendra@persistventures.com. For urgent matters or rapid assistance regarding app behavior, please write to: raghvendra@persistventures.com.

Urgent Issues
Urgent Issues
Urgent Issues

If you experience critical issues that prevent you from using the app, such as being unable to access your account, major malfunctions, or persistent errors, please contact us immediately at mememates@persistventures.com, Our team will work quickly to resolve the issue and restore normal functionality..

Meme Creation

Music Integration

Moodboards

Ready to start creating?

Ready to start creating?

Ready to start creating?

Join our community and start building meaningful connections through shared humor and authentic expression.